Product Information:
Hair Type: Claw On Ponytail
Hair Material: Heat Resistant,Synthetic Hair, High Temperature Fiber
Hair Length: 18inches(45.7cm)
Product Detail:
Color Chart:
SHIPPING
We will ship your order within 24 Bussiness Hours after receiving your verified payment (Excluding Weekends and Public Holidays)
Ship From USA
Orders will be shipped USPS 1st class or UPS. Delivery time lasts approx.
A) United States: 3-7 bussiness days
Ship From China
All shipping including postage and handling fees. Delivery time lasts approx:
(1) United States,: 10-20 business days (weekends not included)
(2) Australia, Canada, United Kingdom: 20-30 business days (weekends not included)
(3) Other countries: Will send with HK post and last 25-30 business days (weekends not included, no guarantee)
Ship From RU
1) Russian Federation: 7-10 bussiness days
Return
1.All sales come with us 90-day warranty.
2.Return items must not be used or have any sign of abuse or intentional damage.
3.Buyer is responsible for all return shipping charges.
4.We reserve the right not to refund S&H when the item has been posted.
FAQ
1.Why the length is not the same as description?
We measure the length of hair when the hair be stretched to straight, the wavy and curl texture hair
will be much shorter when compared with the straight hair, pay attention to that before you buy, Thank you!
2.Why the weight is not the same as the description?
Because our product was made by machine, it is normal that it will exist 5-10g error.
3.Why does my hair become tangled?
The hair would become tangled due to dryness, oil&dirt build-up,salt waterand not
combing (wide tooth comb) out your hair daily.
Make sure to wash and condition your hair at least once a week, and if possible, twice a week would be better.You may use hydrating drops or consult your stylist for further suggestions.
4.Why does the hair shedding?
After the new product was produced, there will have some floating hair on it,
so when your first coming, the floating hair will fall out, hope you could understand.
5.When will you ship my parcel out after i paid for my order?
There will be a 24-hour payment verifying time by aliexpress,
we will ship the goods within 24-48 hours after the verifying time.
6.How to deal with the odor?
Some of the clients may talk about the odor when receiving the hair.
Dear,there’s no need to worry about this, after co-washing and nursing it for some time,the odor will disappear.
7.So many color,how should i choose the color?
When you have problems of choosing color,just contact our customer service and offer picture of your hair ,we will try our best to choose the color for you.