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Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We offer Australia Post to Nation Wide.
Do You Ship Internationally?
Yes, we do.
How Long Will It Take To Get My Package?
Normally takes 1-7 days within Australia, up to 40 days for international shipping.
PAYMENT
What Payment Methods Are Accepted?
We accept PayPal and Debit / Credit card.
Is Buying On-Line Safe?
In general, online shopping is safe so as long as you're buying from INT E-Mart or from individual sellers with good reviews. Shopping online is very convenient.
Order & Retunrs
How do I place an Order?
Just click on the product, which one you want to buy, then add into the cart, and pay there.
How Can I Cancel Or Change My Order?
You can contact us via call or contact within 24 hr time. After return the parcel, you will have to pay the return costs which will deduct from your paid amount automatically and remaining amount will be returned back to you.
Do I need an account to place an order?
Yes, you will have to sign up on the INT E-Mart website.
How Do I Track My Order?
You can track your order by clicking on track my order (top right-hand side link), where you will need to insert your order ID and billing email address.
How Can I Return a Product?
After purchase, if you are not happy with the product, you can contact us within 2 working days after you receive the product. You will have to pay the return costs.